Wifi Hub Pro refuses to do anything

BradleyJones

New member
Aug 16, 2025
18
1
3
I've tried for 2 weeks now and it just gets worse. It constantly turns on and off. I have 3 lights and a dosing pump connected and they constantly lose connection. Even when connected they only stay connected for 20 or 30 seconds and then disconnect. The unit heats up pretty hot as well which is co concerning. I just unplug it and then try again in a few days hoping there's an update that will fix it.


Device ID DYSGTPD554382C95E6

It's up to date as well as the app

Email BradDufresne8@gmail.com
 
The distance is less than 3 feet from hub to BT controllers on the lights cords. 2 are less than 2 feet from the hub. All are behind the tank and the hub is sitting on a table in front of the tank. I didn't mount it yet because it doesn't work.
 
Now the firmwares are the latest.
Is the hub close to the 3 lights? You can provide a photo.
And you can try to move the bluetooth controller to the front of the tank to get it close to the hub to search the signal.
 
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