App not working again

[d0c2783]

Same issue as what happened on Mar 4 and numerous people complained that the app wont let them login. It's happening again. I cant login, reset my password or create a new account. I want to throw the light against the wall.

 

[Cardfish]

Same my app doesn’t work I can’t do shit - when will this be fixed ?

 

[d0c2783]

Bump, I want to keep this crap active so they do something.

 

[Administrator]

Reinstall the app.
Turn off VPN.
Switch phone network: WiFi, Cellular or Hotspot.

 

[d0c2783]

Yeah deleted the app and reinstalled it. Then switched to 5G. I have no vpn. It worked this time. But this should not be the case each time. I have $20 smart devices that have much better apps. If Chihiros can’t fix the app (which honestly is the easiest thing to do) you’ll lose customers. I personally will recommend to everyone I know that they don’t get this light until you fix the app.

 

[Billy]

App still can't connect for a week. Hope Admin still alive and please solve it.

 

[Administrator]

App still can't connect for a week. Hope Admin still alive and please solve it.

Connect issue check your bluetooth.

 

[will]

Hi admin, already uninstalled and reinstalled app still cannot link to light. No vpn. Bluetooth working.
pls help reset password for chihiros light
SN 8835009198

 

[will]

Hi admin, already uninstalled and reinstalled app still cannot link to light. No vpn. Bluetooth working.
pls help reset password for chihiros light
SN 8835009198

Hi admin, there has been no response for many days. I posted a request in new thread last week and it got deleted.
I initiated a direct message as well, also no response, where can we can help?
Now i have posted here to help reset for chihiros light SN 8835009198, do expediate.

 

[Alexey]

Не могу войти в приложение, вчера всеиработало

 

[Alexey]

При попытке войти