App not working again

[d0c2783]

Same issue as what happened on Mar 4 and numerous people complained that the app wont let them login. It's happening again. I cant login, reset my password or create a new account. I want to throw the light against the wall.

 

[Cardfish]

Same my app doesn’t work I can’t do shit - when will this be fixed ?

 

[d0c2783]

Bump, I want to keep this crap active so they do something.

 

[Administrator]

Reinstall the app.
Turn off VPN.
Switch phone network: WiFi, Cellular or Hotspot.

 

[d0c2783]

Yeah deleted the app and reinstalled it. Then switched to 5G. I have no vpn. It worked this time. But this should not be the case each time. I have $20 smart devices that have much better apps. If Chihiros can’t fix the app (which honestly is the easiest thing to do) you’ll lose customers. I personally will recommend to everyone I know that they don’t get this light until you fix the app.

 

[Billy]

App still can't connect for a week. Hope Admin still alive and please solve it.

 

[Administrator]

App still can't connect for a week. Hope Admin still alive and please solve it.

Connect issue check your bluetooth.

 

[will]

Hi admin, already uninstalled and reinstalled app still cannot link to light. No vpn. Bluetooth working.
pls help reset password for chihiros light
SN 8835009198