WRGB 2 Bought off second hand, connection password required and he doesn't remember password

Hi, please, can you delete my password. Thankx
 
Hi, would like to delete the password.

Can help.
 

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Administrator said:
We are on our National Day Holiday, will reset when back to work on October 6.
Click to expand...
Hello, hope you had a good National Day Holiday. :)

Can I seek your help to delete the password for my light.

Thank you.
 

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Administrator said:
Have deleted/reset the password.
Totally close the app from phone backend, open it again to refresh, search and connect.
Click to expand...
Hi! Could you please reset the passwords from my lamps as well? I bought them used and the seller doesn't remember the passwords anymore. Here are the IDs:
DYCOMDD4875B2DD63
DYCOMFB0CE052C0B3
 
Liktoria said:
Hi! Could you please reset the passwords from my lamps as well? I bought them used and the seller doesn't remember the passwords anymore. Here are the IDs:
DYCOMDD4875B2DD63
DYCOMFB0CE052C0B3
Click to expand...
No data of both devices.
Check if the ID NO is correct.
 
bought a chihiros second hand can you reset the account ? IMG_9159.png
 
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