WRGB 2 Bought off second hand, connection password required and he doesn't remember password

[Beopro]

Connection password deleted

 

[Beopro]

View attachment 732

 

[Beopro]

Hi, please, can you delete my password. Thankx

 

[Beopro]

View attachment 732

 

[Administrator]

Hi, please, can you delete my password. ThankxView attachment 731

Have reset.

 

[Administrator]

View attachment 732

Have reset.

 

[Soon Poh]

Hi, would like to delete the password.

Can help.

 

[Administrator]

We are on our National Day Holiday, will reset when back to work on October 6.

Hi, would like to delete the password.

Can help.

 

[Soon Poh]

We are on our National Day Holiday, will reset when back to work on October 6.

Hello, hope you had a good National Day Holiday.

Can I seek your help to delete the password for my light.

Thank you.

 

[Administrator]

Hi, would like to delete the password.

Can help.

Have reset.

 

[Administrator]

Hello, hope you had a good National Day Holiday.

Can I seek your help to delete the password for my light.

Thank you.

Have reset.

 

[fish_2]

What's the light ID number? You can take a screenshot when searched the light.

reset my WRGB2 password too?

 

[Administrator]

View attachment 971
reset my WRGB2 password too?

Have deleted/reset the password.
Totally close the app from phone backend, open it again to refresh, search and connect.

 

[Liktoria]

Have deleted/reset the password.
Totally close the app from phone backend, open it again to refresh, search and connect.

Hi! Could you please reset the passwords from my lamps as well? I bought them used and the seller doesn't remember the passwords anymore. Here are the IDs:
DYCOMDD4875B2DD63
DYCOMFB0CE052C0B3

 

[Administrator]

Hi! Could you please reset the passwords from my lamps as well? I bought them used and the seller doesn't remember the passwords anymore. Here are the IDs:
DYCOMDD4875B2DD63
DYCOMFB0CE052C0B3

No data of both devices.
Check if the ID NO is correct.