Please help in resetting the password

[spatel93]

Hello,
I recently bought C2 light from market place. But, I'm unable to connect to the light and it's asking to enter the password. However, old owner doesn't remember the password. Hence, can u reset the password for the below C2 product?

DYNCRGPE722F15D460A

 

[spatel93]

Nvm. Issue resolved

 

[Administrator]

Technicians checked no connection password of that device.

 

[djgerardski]

Hi Admin, please reset my password

 

[Administrator]

Hi Admin, please reset my password

Technicians deleted it.

 

[Santon]

Hello, I need to reset the password on the lamp, I forgot the password.

 

[Administrator]

Hello, I need to reset the password on the lamp, I forgot the password.

Have deleted/reset the password.
Totally close the app from phone backend, open it again to refresh, search and connect.