Vivid 2 light stuck on Firmware v9

[saizzz]

Hi I have two Vivid 2 lights connected to the app. One has been upgrade to Version 22, the other is stuck at version 9 and won't show the option to upgrade. I'm seeing issues with the light running firmware vs 9 when trying to group the lights. Are there any tricks to forcing an upgrade? I've tried the obvious things like logging out of the app, removing the app/reinstalling, deting the lights and adding them back and power cycling/replacing the 2032 battery. Thanks!

 

[Administrator]

Each VIVID version has its own firmware version.
If no update notification, there is no firmware update.

 

[saizzz]

Admin, the light running firmware V9 is having trouble with auto mode. I am cycling a new tank and have the Red/Green at 30% and blue at 15%, 30 min ramp up and down. The % values are not retained after the first 24 hour period (the light reverts to Red/Green/Blue to 100%). Any suggestions?

 

[Administrator]

Admin, the light running firmware V9 is having trouble with auto mode. I am cycling a new tank and have the Red/Green at 30% and blue at 15%, 30 min ramp up and down. The % values are not retained after the first 24 hour period (the light reverts to Red/Green/Blue to 100%). Any suggestions?

Delete the setting and add new auto settings.
If it happens again, take screenshots of the current settings and record video of the light reaction.

 

[saizzz]

I've deleted thee settings several times. The V9 light only works on the Custom setting - if I change it to auto, the lights return to 100% after one cycle. When I go to the initial auto screen (screenshot 1), the light shows 0% but when I tap into the auto settings, it shows 100% (screen shot 2). Once the light powers up, it ramps to 100%. Also note the auto setting enable/disable switch like the light running newer firmware. I've ordered a replacement controller board and Bluetooth module just in case. Do you have any instructions for replacing?

 

[Administrator]

The VIVID light that has a battery version is old version for 3-4 years.
You can replace the PCB and Bluetooth modules and then update the firmware.