I have a problem, the lights stay red after turning them off

[flaxtoun]

Even though i have no problem with the unit it self lights turn on and all colors works very well but when i turn off red light stays slightly on and dimme , the issue did happen one time but got fixed simply with power cycle reset this time won't go away.

 

[Administrator]

Hi,
Light WRGB II Slim?
In the app switch to manual mode, press the ‘Off’ button, could the red light be turned off?

 

[flaxtoun]

Hi,
Light WRGB II Slim?
In the app switch to manual mode, press the ‘Off’ button, could the red light be turned off?

Yes light the slim version and cant turn off in manual mode

 

[Administrator]

It’s a problem of the Bluetooth controller, got short circuit inside.
You can replace one.