Chihiros doctor mate long time no use then need password

[leon9830]

My chihiros doctor mate long time no using then just keep long time
But now when found the device need password to connect it
How should I do?ady found the customer service but haven’t receive reply yet

 

[Administrator]

What's the device ID number?
Paste to us we could help to reset.
There is a pop out notification of the device ID when you search in the app.