Wrgb II Slim (60) and time change issues

[sleinad]

Since the change from summer to winter time in Europe this past weekend, the Wrgb II Slim light has started to work incorrectly, the start and end of lighting periods (on/off) continue as if the time change had not been made, that is, now everything happens one hour earlier than scheduled. By entering the My Chihiros Android application, I can force the light to be as it should be according to the time I am in, but the light will mistakenly decide to turn off or on the next time. I have already tried the typical resolution methods: disconnecting the light from the power for 10 seconds and reconnecting it, unlinking the light from the application and relinking it and reprogramming schedules, but it still does not work. There does not seem to be a new firmware that I can apply.Greetings.

 

[Administrator]

DST issue
For Bluetooth connection, if the phone has been adjusted to daylight saving time, just reconnect it will work.
For Wifi Hub connection, it depends on whether the local ntp server has adjusted the time to daylight saving time. New Wifi Hub 2 Mate will solve this issue, please wait for its release.

 

[divyangpatel]

In my wrgb slim 120 newly purchased, sometimes we need to connect to Bluetooth again to start in auto program mode. Means even if I had already set two times of the day 4 hrs morning and 4 hours evening then is bluetooth required both times to be connected to the light by our mobile phone. Or we can simply set it and turn off Bluetooth and every day it will on and off on the programmed times? I keep power plug on always.

 

[Administrator]

In my wrgb slim 120 newly purchased, sometimes we need to connect to Bluetooth again to start in auto program mode. Means even if I had already set two times of the day 4 hrs morning and 4 hours evening then is bluetooth required both times to be connected to the light by our mobile phone. Or we can simply set it and turn off Bluetooth and every day it will on and off on the programmed times? I keep power plug on always.

It's a sudden power outage issue or weak signal issue.
Make sure there is no sudden power outage or smart plug.
Remove any metal items around the light and controller.

 

[divyangpatel]

It's a sudden power outage issue or weak signal issue.
Make sure there is no sudden power outage or smart plug.
Remove any metal items around the light and controlle

It's a sudden power outage issue or weak signal issue.
Make sure there is no sudden power outage or smart plug.
Remove any metal items around the light and controller.

Ok Thanks. But one question sir, can we add many auto timers without any conflicting times and after saving them properly, will my light will on and off as per auto timers set by me even if Bluetooth is off and i am not around light?

 

[divyangpatel]

Ok Thanks. But one question sir, can we add many auto timers without any conflicting times and after saving them properly, will my light will on and off as per auto timers set by me even if Bluetooth is off and i am not around light?

 

[Administrator]

Ok Thanks. But one question sir, can we add many auto timers without any conflicting times and after saving them properly, will my light will on and off as per auto timers set by me even if Bluetooth is off and i am not around light?

Yes as long as you save the auto settings well and activate the button, no power outage.

 

[divyangpatel]

So when power comes back we have to simply connect Bluetooth and all our previous auto mode settings will be saved again or we have again save each timings of auto mode. Ihave wrgb slim 120 cm model.

 

[Administrator]

So when power comes back we have to simply connect Bluetooth and all our previous auto mode settings will be saved again or we have again save each timings of auto mode. Ihave wrgb slim 120 cm model.

Juse need to open bluetooth, open the app to reconnect the light in the app when power comes back.