Wifi Hub Pro Issue

[Burney]

After long time searching and reviewing, technicians suspected the restarting issue could from local network.
Your Wifi Hub Pro device ID "DYSGTPD55438231252" was bought from Green Aqua Kft.
You can ask the seller to replace one.

You can’t be serious, right? You don’t have it in stock either, not even Green Aqua Ltd. does. That would be quite something. On the other hand, I don’t know what the technicians are seeing, but the fact is, I didn’t have this kind of problem until the new update arrived.

 

[Administrator]

You can’t be serious, right? You don’t have it in stock either, not even Green Aqua Ltd. does. That would be quite something. On the other hand, I don’t know what the technicians are seeing, but the fact is, I didn’t have this kind of problem until the new update arrived.

The restarting issue is there from the beginning.
Some users have this issue, some not due to different networks most likely.
For users have the restarting issue, technicians could update firmware to solve, then reviewing for about 3 days checking from background datas. Some restarting issues are solved some like your device restarted 45 times need to try a new one to test.

 

[recholek]

The restarting issue is there from the beginning.
Some users have this issue, some not due to different networks most likely.
For users have the restarting issue, technicians could update firmware to solve, then reviewing for about 3 days checking from background datas. Some restarting issues are solved some like your device restarted 45 times need to try a new one to test.

I've just updated to 145 firmware. Will give you a feedback in the following days.

 

[asuskl]

Hello,

I've installed the latest version and disabled automatic firmware (145) updates.
I was at work until 4:30 PM today.
So far, everything's fine. No reboot.
I hope it stays that way.
I still turn it off at night.Because if it reboots at night, it's too loud.

Regards,
Antonio

 

[asuskl]

Hello,

unfortunately the miracle didn't last long.
One of the devices restarted.
Too bad.

Now I'm waiting for an update to fix the problem.

Best regards