Unable to create a tank, can't set up dosing system

Jersey

New member
Apr 26, 2026
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I recently purchased the Chihiros Dosing System and am attempting to set it up for the first time. I was able to register for the app and log in using my email address, but the app fails when attempting to create a new tank. It gets all the way through the process to step 5 but then pressing the complete button doesn't do anything.

This occurs regardless of whether I attempt to create a tank from the tank page or from the device setup process when attempting to add the dosing system to the app.

Without being able to add a tank to select when adding a device, the app won't actually allow me to add the dosing system so I'm unable to set it up and use it.

Can you please assist?
 
Please disregard. I was able to resolve the issue by killing the app, disconnecting from wifi and connecting via 5g, relaunching the app and logging in again. I assume the issue was caused by something blocking the connection on my local wifi.
 
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