reset password

[0024]

Can you reset my WRGB2 30 connecting password?

 

[Administrator]

Can you reset my WRGB2 30 connecting password?

Have reset.

 

[Clarissa Kuh]

Could you please reset my password?

 

[Administrator]

Could you please reset my password?

Have reset.

 

[Clarissa Kuh]

thank you. unfortunately, my problem continues:
the system asks me to enter a new password.
Whatever I write, it answers "wrong password". ????
(Reason might be that this WRGB was previously registered in the Chihiros App under a different e-mail account).
Can you completely reset it, without a password request?
I need to regain control over the light!

 

[Administrator]

thank you. unfortunately, my problem continues:
the system asks me to enter a new password.
Whatever I write, it answers "wrong password". ????
(Reason might be that this WRGB was previously registered in the Chihiros App under a different e-mail account).
Can you completely reset it, without a password request?
I need to regain control over the light!

We have already deleted the password. No connection password.
You need to totally close the app from phone backend, then open the app to refresh.

 

[Clarissa Kuh]

thanks, that worked now

 

[Eldar]

Can you please reset my password. I forget it

DYCOMFB27DDAF0874

 

[Eldar]

Can you please reset my password. I forget it

DYCOMFB27DDAF0874

 

[Administrator]

View attachment 1351

No connection password of this device ID NO.

 

[Kyle919]

Could you help me reset password , tq

 

[Administrator]

View attachment 1389
Could you help me reset password , tq

We are on our Chinese New Year holiday, need to reset after back to work.

 

[Administrator]

View attachment 1389
Could you help me reset password , tq

Have deleted/reset the password.
Totally close the app from phone backend, open it again to refresh, search and connect.