Hello! Before 34 days we bought Chihiros Universal WRGB 1000 for our Juwel Rio 180l. Everything was fine unil today, when we noticed something strange.We saw it now, because we do not turn the white channel normally, we run only red, blue and green. Today we bought a few carpet plants that require white light and we were stunned to see that the white lids on the right side of the lamp are completely off, and it does not matter of we turn the % to 100, or to 50%, they stayed off on the right side. We run 8/14 hour cycle, with 8 hours being on. Other colors work perfectly fine. We tried unplugging it, disconnecting it , nothing seems to work. It does not look like a software problem, so my guess is it is broken? I am attaching pictures. Thank you im advance!
PS: The light is not underwater, nor have any contact with it. There is at least 10cm between the water level and the light. The pictures are mirrored, as this way it is more visible.
PS: The light is not underwater, nor have any contact with it. There is at least 10cm between the water level and the light. The pictures are mirrored, as this way it is more visible.
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