dosing pump firmware update failed and cannot connect

[thanapoom.seng]

help. I update firmware in chihiros dosing pump but failed and now cannot connect it. How to reset or fix it.

 

[thanapoom.seng]

Nrf scan all

 

[Administrator]

Delete the light from Device list page.
Unplug the power.
Plug back in again to search and connect the device in the app.

 

[thanapoom.seng]

Am delete device from app ref picture
And unplug the power but led blue not show and scan didn't find it

 

[Administrator]

Am delete device from app ref picture
And unplug the power but led blue not show and scan didn't find it
View attachment 2735

Only if there is the "DfuTarg” in the nRF Connect app, that's the firmware update problem.
In your screenshots there is no that ID.

Make sure allow all permissions to use the My Chihiros app.

 

[Saretta8473]

Unfortunately I’m having the same problem!!

 

[Administrator]

Unfortunately I’m having the same problem!!

Totally close the app My Chihiros from phone backend. Download an app nRF Connect to scan all the devices, take screenshots of all the devices it finds on Scanner page.