Commander 1 can not be connected after firmware update

[pavt78]

 

[Administrator]

Hi. My Comander 1 did not turn on after flashing. DFU device is visible. Send the firmware file.

Provide an email address.

 

[pavt78]

Provide an email address.

Thank you. Your support is very fast. I had to figure it out myself. The lamp works.

 

[geri]

Hi . I have same problem. Can you send me the zip file.

 

[Administrator]

Hi . I have same problem. Can you send me the zip file.

Commander 1?
Provide an email address.

 

[geri]

Commander 1?
Provide an email

 

[geri]

Hi. Yes Commander 1. I sent you a private message.

 

[Administrator]

Hi. Yes Commander 1. I sent you a private message.

Sent

 

[Rob W.]

Hi Chihiros Admin,
One of my Commander1s lost connection while updating firmware and now doesn't work anymore, can't be found in Chihiros app.
Please could you send me the files needed to fix it?
Pictures are attached.
Thanks a lot in advance.
Best regards
Rob

 

[Rob W.]

Using the Commander1s with B20, if this information is needed.

 

[Administrator]

Using the Commander1s with B20, if this information is needed.

Provide email

 

[Rob W.]

Done via direct message

 

[Rob W.]

Provide email

Done via direct message

 

[Administrator]

Done via direct message

sent

 

[JackAqua]

Hi Admin,
I have the same problem as other guys here. My Commander1 probably lost connection during firmware update and doesn't work anymore, can't be found in Chihiros app.
Please could you send me the files needed?

 

[Administrator]

Hi Admin,
I have the same problem as other guys here. My Commander1 probably lost connection during firmware update and doesn't work anymore, can't be found in Chihiros app.
Please could you send me the files needed?

B series light?
Email?

 

[Rob W.]

sent

Thank you, it works again now. Awesome support!

 

[JackAqua]

B series light?
Email

E-mail via direct message. Thank you

 

[fishkeeper2002]

Hi admin,
i have the same problem. B series light, commander 1 lost connection after the update and cant be found in the app.

Is it posible you can send me the zip file so it can be fixed?

 

[Administrator]

Hi admin,
i have the same problem. B series light, commander 1 lost connection after the update and cant be found in the app.

Is it posible you can send me the zip file so it can be fixed?

Take a screenshot of the DfuTarg in nRF Connect app.
Provide your email.