C251 led light not conecting to the app

[sinanology]

Hello there. I am a new user. Unfortunately, I am unable to connect to the light via the app. I am unsure of how to proceed. I have attempted various solutions. I would greatly appreciate some help or assistance.

 

[Administrator]

Do you use Manual dimmer?
Do you buy the bluetooth controller?

 

[Людмила]

Купила лампу universal wrgb 1500. Не могу подключться. Мой смартфон не видит лампу