Bluetooth connectivity issues with the app

[otocinclus]

Every time I try to connect to my lights and/or auto dosers after not using the app for some time, it fails. However, if I restart the android app after the failure. I can connect.

I have the same problem with all of the devices below (all chihiros stuff I have):

WRGB2 10th edition
WRGB2 slim
Universal WRGB
A2
4 head dosing pump
2 head dosing pump

Is this common for everyone? It is usable but extremely frustrating. I like the lights otherwise but it makes me feel like the app is just a hassle and it would be better with manual controls.

 

[Administrator]

On systems running Android 12 and later, if an app is not used for a long time, the system may revoke its permissions, re-enabling these permissions may cause connection failures.
Users need to manually disable and re-enable these permissions in the system's application settings.

 

[otocinclus]

I am using a motorola edge 40 with android 15 with the permissions below. I guess nearby devices is the bluetooth permission? If it was a permission issue, when why would it start working after I restart the chihiros app? It is just the initial connection after not using the app for a couple of hours that won't connect before app restart through the android settings (force stop)

 

[Administrator]

This issue might be a characteristic of a certain customized Android system, which kill background processes to save resources.
Technicians are investigating the problem, and updates will be provided later.

 

[taskas]

This issue might be a characteristic of a certain customized Android system, which kill background processes to save resources.
Technicians are investigating the problem, and updates will be provided later.

Any update. My Chihiros app cannot detect my Co2 solenoid. I am using samsung phone with zero customisation

 

[Administrator]

Any update. My Chihiros app cannot detect my Co2 solenoid. I am using samsung phone with zero customisation

Wait for technicians' update.