Hello, i have a WRGB2, i went in the app to change some settings but it said something like "connection lost" so i deleted the device but now it doesn't find it anymore, i tried to give the app all the permissions and unplugging the light for a couple of minutes but nothing works, please help me, i dont' wont to buy another bluetooth device, is there a warranty?
Light won't connect to the app
- Thread starter Lukaky
- Start date
- Jun 7, 2023
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It's a signal issue, make sure put your phone close to the bluetooth controller and remove any metal items around which could block signals.
I don't know why, hope this issue will fix soon. I always have to restart my phone when the device not connected.
I’m having the same problem work fine for almost one year. I tried using the Bluetooth app as recommended. I can only find my two pro 60s. I can’t find my pro 120.
I can find my pro 120 in the search app as recommended but your Chihiros can’t find itApp
- Jun 7, 2023
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BLE Scanner can detected the device showing no problem of the bluetooth controller.
You can try to restart your phone or redownload the app to search.
- Jun 7, 2023
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Have deleted/reset the password.
Totally close the app from phone backend, open it again to refresh, search and connect.
