WRGB2 not working

[CherryShrimp]

I have 2 WRGB2 lights on my 120cm tank. One of the lights is working perfectly but the other is not connecting or turning on. I tried resetting the light by unplugging for 24 hours but no luck. My phone is working perfectly because I can still control the other WRGB2.

Please advise on how to get the WRGB2 light working. Thank you.

 

[Administrator]

1. Plugged in the power supply, light didn't turn on?
2. Is there a tiny green light on the power supply? It keeps stable or flickering?
3. Take screenshots of the Device Information page of the "Front" light, which includes ID no and Firmware version.
4. Download an app nRF Connect to scan all the devices and take screenshots of the Scanner page.