Problem with WRGB II SLIM 45cm

[danzel]

Hi, i’m currently facing an issue with my WRGB II SLIM 45cm. My current settings on manual mode are: R100 G81 B94. The settings on auto mode are the same: R100 G81 B94. However, when my auto mode is toggled, i realise the brightness is maybe 10% dimmer than manual mode even though they are on the same settings. When i toggle between manual and auto mode, the manual mode is brighter. Is there a way to fix this?

 

[Administrator]

Take a screenshot in the app of the Device Information page (More device info) which includes device ID No and Firmware Version.

 

[Administrator]

Also you can set the light off time to 23:55 to test.