firmware update

[Miguelages17]

Hello, I bought this week the Chihiros Led Background, but I cant install the update... It´s always on 1%. Do I ignore it or am I doing something wrong?

 

[Administrator]

It stuck on 1% and not process any more?
Make sure update your phone version to the latest and also the app version to the latest 2.6.37.

If it can't help, change a phone to update the firmware.