Dosing Pump don’t adding to WiFi hub

[GregM]

Dear Chihiros,

I can’t add a pump to a Wi-Fi hub, there are no problems with the WRGB II. Control via bluetooth only… I installed the 2032 battery.
What could be the problem?

 

[Administrator]

Hi, Wifi Hub doesn't support Dosing Pump System.

 

[chrisu159]

Why can't the dosing pump be added? There is no information about this anywhere, I only bought the WiFi hub for the pump. Is there new firmware coming?

 

[GregM]

Why can't the dosing pump be added? There is no information about this anywhere, I only bought the WiFi hub for the pump. Is there new firmware coming?

This information is here:

 

[chrisu159]

That's great... Change the language, like German in my case. Then there's nothing left there. You will only receive information if the site is at least in English.

 

[chrisu159]

Hi, Wifi Hub doesn't support Dosing Pump System.

This information is not available, at least in German, Italian and Spanish. Is a solution being worked on? See my previous screenshot

 

[GregM]

That's great... Change the language, like German in my case. Then there's nothing left there. You will only receive information if the site is at least in English.
View attachment 61

Friend, I didn't read this at the beginning either. Now we will wait for the firmware.

 

[Administrator]

Now Wifi Hub doesn't support connectiong Dosing Pump System, check this photo. Technicians are planing to add it but still need some time.

 

[BoB77]

Hello,
I have bought WiFi Hub to control my devices through WiFi out of home. I have successfully connected the Hub to my WiFi network as it light is green, however I cannot bind it with any of my devices, i.e. WRGB II 90, C2 RGB and Dosing System.

Aren't those devices supported or am I doing something wrong?
I haven't found any instructions. It seems the video on YT is for an older version of Chihiros app.

 

[Administrator]

Hello,
I have bought WiFi Hub to control my devices through WiFi out of home. I have successfully connected the Hub to my WiFi network as it light is green, however I cannot bind it with any of my devices, i.e. WRGB II 90, C2 RGB and Dosing System.

Aren't those devices supported or am I doing something wrong?
I haven't found any instructions. It seems the video on YT is for an older version of Chihiros app.

Wifi Hub doesn't suppot connectiong Dosing Pump System. As for the WRGB II 90 and C II RGB, you need to put the lights and the hub into one same created tank then they can connect.

 

[BoB77]

Wifi Hub doesn't suppot connectiong Dosing Pump System. As for the WRGB II 90 and C II RGB, you need to put the lights and the hub into one same created tank then they can connect.

I have two tanks. One with C2 and another one with WRGB II 90. I was able to add WiFi hub to one of them but it doesn't bind to the light (neither to WRGB2 not C2 RGB).

 

[Administrator]

I have two tanks. One with C2 and another one with WRGB II 90. I was able to add WiFi hub to one of them but it doesn't bind to the light (neither to WRGB2 not C2 RGB).

Put them to one tank, enter Wifi Hub, click the lights, bind it with the hub.

 

[BoB77]

I can't see any lights when I enter Wifi Hub.

 

[Administrator]

I can't see any lights when I enter Wifi Hub.

Take screenshots of the tank and the hub interface.

 

[BoB77]

Take screenshots of the tank and the hub interface.

 

[Administrator]

Need to open bluetooth, put them into one tank. If not work, delete the hub from Device list, plug out for a few minutes then plug back in to add again.

 

[BoB77]

I tried to delete the hub several times and still doesn’t bind my lamps through bluetooth. Perhaps I should delete the lamps from device list too? What is the range of this hub? I have put it around 2 meters from my WRGB2 and 3-4 meters from C2.

 

[Administrator]

Need to be close to the light

 

[BoB77]

Need to be close to the light

Apparently that was the root cause. I didn't realize that the range of this device is so short.
How about Dosing System? Are you going to add support to this device too? I was pretty convinced it is supported.

 

[Administrator]

Apparently that was the root cause. I didn't realize that the range of this device is so short.
How about Dosing System? Are you going to add support to this device too? I was pretty convinced it is supported.

in plan