Device can't connect - Chihiros A351

[NineInjections]

Hey there, thanks for your help

I have a quite old Chihiros A351 I wanted to use again, but after some years of not using it, I can't connect it to Chihiros' App anymore.
First, it tooks me several days to succed making the App finds it. I had a really hard time. But now that I finaly have it in my devices list, it keep saying it's not connected. I tried to unplug it many times. I waited and waited, I tried to restart the App itself, I tried to turn of and on my bluetooth and localisation. I restarted my phone... Nothing helps.
PS: My other device is perfectly working (a Z-light Tiny).
I have a Samsung S21FE

Do you think I need to buy another dimmer because it's too old?

My fishes and plants are thanking you for any help

 

[Administrator]

You use the Bluetooth controller Commander 1?
You can try to delete the device in app Device list page, unplug the bluetooth controller for a few minutes then plug back in to search and connect.

 

[NineInjections]

Yes, this controller. I already tried but it still doesn't work

 

[Administrator]

You can download an app nRF Connect to scan the devices.
If there is no that light need to replace a controller.

 

[NineInjections]

You can download an app nRF Connect to scan the devices.
If there is no that light need to replace a controller.

An app found it but when I try to connect through it, it disconnects immediatly (see img bellow). I guess I need to buy a new one?

 

[Administrator]

Yes you can replace

 

[NineInjections]

Ok, thanks a lot for your help!