Recent content by Saretta8473

I have been using this dosing pump for just under two years and have never had any problems before this firmware update.

The NRF scanner list is updated this morning. If the dosing pump is not in DFU mode, is there any possibility of recovery?

hi Admin, the device list is shown in the screenshots I sent. There are some devices marked as N/D and I don’t know what they are, but there is no device named “DfuTarg”.

Could you please clarify what you mean by “totally close the app from the phone backend”? On iOS, an app can only be fully closed manually from the multitasking screen. For your information, I already force-closed the “My Chihiros” app from the multitasking menu, and I also powered off and...

Hi Admin. As I already mentioned, NRF Scanner does not detect the dosing pump on which the firmware update stopped. In fact, I have two tanks with two lamps and two dosing pumps, but unfortunately NRF Scanner only finds two lamps and just one dosing pump.

Unfortunately I’m having the same problem!! 🥺😰

Hello Chihiros Support Team, I need urgent assistance with my Chihiros 4-dosing pump. During a recent firmware update, the update got stuck, and now the pump is no longer detected by the My Chihiros app or any BLE scanner. Here are the details of my device: Model: [inserisci modello, es...