Recent content by Administrator

WiFi Hub Pro doesn't support Smart Power Strip.

Firmware is the latest, not a problem of the firmware.

This issue might be a characteristic of a certain customized Android system, which kill background processes to save resources. Technicians are investigating the problem, and updates will be provided later.

Need to update the app version to the latest in App Store or Google Play. And update the firmware version to V8.

More information will be announced when it's ready.

Have deleted/reset the password. Totally close the app from phone backend, open it again to refresh, search and connect.

Close the app from phone backend, open it again to refresh, see if the channels would show the red line.

On systems running Android 12 and later, if an app is not used for a long time, the system may revoke its permissions, re-enabling these permissions may cause connection failures. Users need to manually disable and re-enable these permissions in the system's application settings.

Hasn't been released yet. It could be next year, we'll announce when it's ready.

Use the preset mode, adjust slightly.

6-8h Add 5% 1-2 weeks.

Only if there is the "DfuTarg” in the nRF Connect app, that's the firmware update problem. In your screenshots there is no that ID. Make sure allow all permissions to use the My Chihiros app.

Recommend set around 60%. W: around 60% R: around 65% G: around 55% B: around 40%

Delete the light from Device list page. Unplug the power. Plug back in again to search and connect the device in the app.

You can use preset mode. If your plants are more red plants, you can set red channel more.