You use the Bluetooth controller Commander 1?
You can try to delete the device in app Device list page, unplug the bluetooth controller for a few minutes then plug back in to search and connect.
You can try to delete the settings then set new settings again to test.
Now you can use battery, for future at the end of this month you can use the Wifi Hub Pro to connect devices via Wi-Fi.
RGB VIVID 2 Mate is a new version of RGB VIVID II Series, it's suitable for 60-90cm tank.
LED quantity: 140pcs 3 in 1 RGB led beads
Power consumption: 125w
Luminous flux: 10,000lm
Light comes with a hanging rope kit.
You can install battery, open the Missed Dose Compensation button in Device Settings page.
Wifi Hub Pro will be released at the end of this month, it can connect devices via Wi-Fi, solve the power outage issue.
Yes WRGB II Pro 45 is strong for a 48x32x32cm tank.
You can start around 10%, increase it for about 2 weeks. Brightness not exceed 60% when it's mature.
You can record a video of that pump head when it's working, technicians will check.
Send video to info@chihirosaquaticstudio.com
And attach a screenshot of the Device ID number and Firmware version.