Recent content by Administrator

  1. Administrator

    Another WRGBII password reset please

    Have deleted/reset the password. Totally close the app from phone backend, open it again to refresh, search and connect.
  2. Administrator

    WRGB 2 Bought off second hand, connection password required and he doesn't remember password

    Have deleted/reset the password. Totally close the app from phone backend, open it again to refresh, search and connect.
  3. Administrator

    Yes but need to update the app and firmware to the latest version.

    Yes but need to update the app and firmware to the latest version.
  4. Administrator

    Wifi Hub Pro Issue

    ⚡Power Outage and DST issues ✅Solution: Update the Mobile App and Firmware: ● Update the My Chihiros mobile app to version 2.8.24. ● Update the WiFi Hub Pro firmware to version 143. Set the Time Zone (to resolve potential daylight saving time issues): ● Open the My Chihiros app and navigate to...
  5. Administrator

    New Chihiros dosing pump air in line

    After reviewing 2 devices in our lab, technicians said you can cut a section to re-insert the tube to the bottom of the connectors. If not work, you can open the pump head to check if the three rollers inside are worn. Take clear photos or video for technicians to check.
  6. Administrator

    New Chihiros dosing pump air in line

    Technicians suggest using the original tube.
  7. Administrator

    WRGB II slim 120

    Yes, it has only one edge.
  8. 1755565958839.png

    1755565958839.png

  9. Administrator

    Chihiros Doctor-Gen 5

    Plants, Fishes and Shrimps for different type of tanks.
  10. Administrator

    reset connection password

    Have deleted/reset the password. Totally close the app from phone backend, open it again to refresh, search and connect.
  11. Administrator

    need reset password

    Have deleted/reset the password. Totally close the app from phone backend, open it again to refresh, search and connect.
  12. Administrator

    New Chihiros dosing pump air in line

    Ok, note. Technicians are reviewing it. One factor is that the tansparent tube needs to be inserted to the bottom of the transparent connector. Other factors wait for technicians' review.
  13. Administrator

    New Chihiros dosing pump air in line

    Ok note, let's wait for his reply for technicians to confirm.
  14. Administrator

    New Chihiros dosing pump air in line

    When and where did you buy the device? Original tube?
  15. Administrator

    New Chihiros dosing pump air in line

    When and where did you buy the device? Original tube?
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