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What's your order number? Please record a clear video for our technicians to check.

It's okay. But if it's a just planted tank, recommend starting each color around 20%. Add 5% 1-2 weeks for growth.

Please check below answers: 1. Discontinued, no production any more, no stock. 2. Magnetic Light 2 or 1? Version 2 has no compatible stand. 3. this part is not the spare part, we don't sell.

You may press it

Not that issue, same model we recommend replace both in case of any risk. Your light is VIVID 2, if you replace the bluetooth module with the 10th Edition, also needs to replace the PCB module with the 10th Edition.

Need to replace both the Bluetooth and PCB modules of 10th Edition together.

You didn't install well.

It may differ from different version. You can take clear photos of how u installed the battery for us to check.

If there is no battery level display, you may not install the battery well.

Ask the store you bought from to replace.

Add 5% 1-2 weeks for growth, photoperiods you can increase gradually to 8h when it's mature.

Is there a battery level display on Device Information page? Did you open the "missed dose compensation button"?