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In the app Device list page, delete the light. Plug out the bluetooth controller for a few minutes then plug back in. Search again in the app(Make sure open all permissions).

What's the size of the WRGB II Slim lights? You can send direct message to us your login email of the app, technicians will check the datas.

We only have the transparent connectors: https://www.chihirosaquaticstudio.com/products/chihiros-plastic-connectors-for-dosing-pump-system

Regular alcohol wipes

There is no way to remove the dirt inside the silicone. The surface can be wiped off with alcohol or detergent.

Have deleted/reset the password. Totally close the app from phone backend, open it again to refresh, search and connect.

Manager's reply: "This is the first time we have received such feedback. Technicians are currently unable to determine the cause. Based on the specific photos and descriptions, technicians can be sure that it will not affect the normal use of the light. However, one thing is worth noting: why...

There are Manual, Auto and Customize modes. If you wanna manually control the light, just use the "Off" button to turn it off.

Have deleted/reset the password. Totally close the app from phone backend, open it again to refresh, search and connect.

Technicians need you to take a panoramic photo of the fish tank.

They said it's normal no need to glue.

Technicians are checking. Later will update you.

It's a natural gap, normal. If you want you can glue.

Clean the bubble counter, air hose or the diffuser to see if it got clogged.

Have deleted/reset the password. Totally close the app from phone backend, open it again to refresh, search and connect.