Recent content by Administrator

  1. Administrator

    настройка света для WRGB ll pro 80

    7-8 months it’s a mature tank but the settings still depends on plants actual situation. You can use around 60%-80% brightness of each WRGB color, adjust the percentage slightly.
  2. Administrator

    mating 2 vivid3

    There could be a problem of the app interface showing, you can wait for technicians update.
  3. Administrator

    Chihiros WRGB VIVID 3

    This is an app interface showing bug. Please wait for technicians to improve.
  4. Administrator

    Chihiros doctor mate long time no use then need password

    We are not at office recently, we’ll help to delete till 3rd, April.
  5. Administrator

    настройка света для WRGB ll pro 80

    WRGB II Pro 80 is strong for 85x45x45cm tank. How old is your setup? Recommend hanging 15-30cm from light to water surface.
  6. Administrator

    пропадают аквариум и все настройки

    There is a bug in the app, you guys can wait for the update.
  7. Administrator

    RGB Vivid II PCB board back in stock?

    You can replace it with 10th edition.
  8. Administrator

    Chihiros WRGB VIVID 3

    There is a group control option, you can enter to group them.
  9. Administrator

    mating 2 vivid3

    Technicians said it can be grouped. You can try to refresh them add them again.
  10. Administrator

    Reset password

    Sorry dear we’ll back to our office till 3rd, April, if you’d like to wait, we could help to delete.
  11. Administrator

    I have a problem, the lights stay red after turning them off

    It’s a problem of the Bluetooth controller, got short circuit inside. You can replace one.
  12. Administrator

    Wifi Hub won't push Settings to Wrgb2 slim after power cut

    No, for a long time before it doesn’t support half time zone. Will ask app technicians if the new Wifi Hub 2 Mate could support.
  13. Administrator

    Wifi Hub won't push Settings to Wrgb2 slim after power cut

    Your time zone is half time zone? If yes the hub doesn’t support. It only supports integer time zone.
  14. Administrator

    I have a problem, the lights stay red after turning them off

    Hi, Light WRGB II Slim? In the app switch to manual mode, press the ‘Off’ button, could the red light be turned off?
  15. Administrator

    WRGB 2 Bought off second hand, connection password required and he doesn't remember password

    Sorry dear we’ll back to our office till 3rd, April, if you’d like to wait, we could help to delete.
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