Wrong Firmware?

[dey4sandip]

I have a WRGB II 120CM light and a WRGB II 90CM light. After updating the firmware on both devices, the device IDs seem to be incorrect: the 120CM light shows a device ID of DYNW90C** and the 90CM light shows a device ID of DYNW120C**. How do I verify that the lights are running the correct firmware? I have the latest Chihiros app installed, and my login ID is dey4sandip@gmail.com.

 

[Administrator]

1. What's the app version?
2. You updated the 90 light then updated the 120 light? At same time one by one?
3. When you control both lights in the app, would each color work normally?

 

[dey4sandip]

1. App version is 2.6.57
2. One by one
3. Yes, each color is working normally

 

[Administrator]

Did you accidentally switch the bluetooth controllers of both lights?

 

[Administrator]

Technicians found that the firmware update and device status were normal, and the firmware was not wrong.
If these data are normal, the display on the app is also normal.

So you can check the bluetooth controllers.

 

[dey4sandip]

The chances of mixing them up are slim, as I have set them up on different dates. Still, I double-checked, and the 90 cm light controller sticker says WRGB90 II.

 

[Administrator]

Technicians checked no change of the Device ID no, you changed the wrong name.
You can change back or delete the 2 lights from Device List, search and add again the name will back to normal.