WRGB2 120cm does not work on auto mode

chetan

New member
Jan 21, 2025
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My WRGB2 120cm 10 year anniversary edition does not work on auto mode.
The app is able to add the device and able to customize it as well but it does not show in the tank option.
I am using oneplus 7t and cross checked with oneplus 12 as well same issue.
Images are attached for reference.
Can somebody please guide me if I am doing something wrong?
 

Attachments

  • customize.jpg
    customize.jpg
    65.1 KB · Views: 1
  • auto2.jpg
    auto2.jpg
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  • auto1.jpg
    auto1.jpg
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  • customize.jpg
    customize.jpg
    65.1 KB · Views: 1
The core issue is I am not able to use the auto mode from the app. If I select auto mode the light never starts on its own.However if I use customize option then it works without any issue.App version in 2.7.47 and firmware is upgraded.
 
You can record a video, switch the light to Auto mode, how would the light react. And switch to Customize mode, how would the light react.
 
The light turns on when I switch the mode.
The issue is that in auto mode light does not start at the time we set.You can refer the image above where when it is auto RGB is 0.However in customize the RGB is the value I have set.
 
It's just interface showing difference, when you enter the setting, the auto settings you set is there.
 
You can delete the light from Device list page, plug out the power supply for a few minutes then plug back in to search and connect, next to reset the settings.
 
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