Wifi hub with WRGBII

[Marico]

Hello,
how should be properly configured wifi hub with 4 sets of WRGB II?
All 4s WRGBII are binded to Wifi hub, Wifi Hub green led is lid.
There is created one set group which contains all 4 WRGBs (should be or not?)
And whole setup don't work work as expected. After power outage and power back never all 4 WRGBs are set on, sometimes only one, sometimes only 2 and sometimes only 3. Completely randomness. Why?
WRGB with hub won't work in programmed schedule - just stay on. Won't switch off as it should at specified time.
What for is a "group"? When group is created it displays 4 wifi signals icons. So I presume all 4 devs are grouped. But when I select and enter the group only one device is displayed, selected and controlled - why?

If all 4 WRGBs are binded to Wifi Hub what for is group? Does Wifi Hub need it?
How each device should be configured to work with Wifi Hub? Manual? Auto? Custom?
Application can leave with one selected particular state manual/auto/custom -which one should be left?
It seems there is some significant difference when device is left in auto or custom or manual option.
My goal is simple: I just need to automatically switch back to programmed schedule all 4 WRGBs after power outage. Nothing more and nothing else. Could someone explain how to achieve this in simple steps using WiFi Hub?


Now let I share my thoughts as a customer.
I've never seen such broken product before as Chichiros LEDs and app, it's madness. Such trival job like switching light on and off on schedule after power outage is impossible for Chichiros to achieve. Customer doesn't need complex and useless app but just need reliable WORKING lights on schedule after power outage, nothing more and nothing less. Whole world solve this problem with adding a simple backup battery. Chichiros LEDs are already relative expensive so adding a backup battery won't change any much at all and solve so much trouble. But not Chichiros. You guys try to solve simple problem with adding a new device and a new problem (wifi Hub) with new extra complexity to whole setup, and probably new bugs (like NTP problems, right?). Unbelievable. Simple task: switch lights after power outage not possible in 21 century. Unbelievable.

 

[Administrator]

What are the models and sizes of 4 sets WRGB lights?

 

[Marico]

WRGB60 II

 

[Administrator]

App technicians said: If the signal is unstable (it may be that the wifi or Bluetooth signal is unstable), it is recommended to set up the four lights separately. When connected to the Wifi Hub, the joint control group may be unstable.
Hardware technicians said you can take screenshots of the Device Information page which includes device ID NO and Firmware Version of the 4 lights separately.

 

[Marico]

Wifi Hub is about 1.7m away from the controllers, I don't think that is the problem. Wifi signal is good, too.
So just remove the control group? I don't understand, please explain it in details.

 

[Administrator]

The group sends data from all four devices in a single line, if the signal is not stable, it may cause some devices to receive incomplete data

 

[Marico]

So, just remove a group and let each device stay only binded?
What about configuration state of each device - should be left in auto/manual or custom state?

 

[Administrator]

Auto or Customize mode can work automatically.

 

[Marico]

But it doesn't works as expected. All devices are set to Auto (attachment). After power outage and back today at 21::00 WiFi hub switched them all on but not in schedule mode. LEDs just stayed on after 23:00. It needs manually select each device and click the following sequence manual -> auto (it always starts with selected auto mode) to refresh correct state. Switching on by Wifi hub is fast and very suspicious for me, it's take about 2 secs after power back and its impossible that in 2 secs hub connect to the network and synchronize time. So in my opinion WiFi hub just set them on command without sending current time and/or schedule.
When LEDs are in off state (after 23:00) when power goes out and back LEDs imediatelly switch on what proof my suspicions about lack of synchronized time.
So question is now how configure whole setup to switch LEDs according to schedule not just permanent on which is nonsense when power outage happen in the middle of the night.

 

[Administrator]

Technicians need your login email of the app to check datas.

 

[Marico]

I sent it by privmsg.

 

[Administrator]

I sent it by privmsg.

Ok Technicians checked your datas.
You can plug out Wifi Hub, use bluetooth connection to connect the 4 lights, see if the app could pop out a firmware update notification, if yes update 4 of them.
Then set new settings of the 4 light separately with bluetooth connection and save well.
Next technicians could check again your saved datas.

 

[Marico]

What kind of changes provide update for WRGB II? What it will break? I won't update it intentionally to prevent them from possible new bugs after update (according to Murphy's laws). I had a couple of other WRGB II and I noticed they give different colors on the same settings which is not acceptable on multi led setups. I assume that colour rendering difference was because of different firmware versions or/and differ leds used. I returned that and tryied buy other till I get 4 which give the same color rendering on the same setup.

Does bluetooth communication protocol will change after update? I'm asking this because when I give up with wifi hub and I have plans to switch it to Home Assistant alternative controller which use current protocol.

 

[Administrator]

Technicians said your lights are regular WRGB II version, cannot change color when update firmware.
If you don't wanna update, just delete all 5 devices, plug out for a few minutes to reset them. Then search in the app to connect, put them in one same created tank, connect with the Wifi Hub again. Next choose group control auto mode to try again.

 

[Marico]

So why on the market are available WRGBs II which render noticed different color with the same settings? You didn't answer why control group shows only one device (name) when entered into but displays all 4 devs before entering? It kind of inconsistency.
Ok I'll try sugessted steps but I doubt that would change something. I've done it I think twice and result was always the same: all or not all lamps was imediatelly (permanent) on after power back.
Anyway I'll let you know.

 

[Marico]

I've done as you suggested and nothing changed. Apps won't remove wifi hub it just ignore "remove device" when try to remove the hub:

. I removed 4 LEDs, added them again, set to Auto mode, binded to Wifi hub and created group again. Power was cycled, wifi hub switched all 4 lamps imediatelly again in permanent on mode not auto.
I noticed that controlling lamps with group mode is completely randomness, they get random color and not all 4 are always controllable.
Summary:
1. Wifi hub is not removable from the app, once added stays forever.
2. Wifi hub switch binded lamps on only in permanent on mode totally ignore lamp auto configuration mode with scheduled on off timer.
3. Controlling group is not working as expected it sends random color data not as picked by color selector in the app, and is unable to controll all members in the group, just select random which one.
It's hopeless.

 

[Administrator]

So why on the market are available WRGBs II which render noticed different color with the same settings? You didn't answer why control group shows only one device (name) when entered into but displays all 4 devs before entering? It kind of inconsistency.
Ok I'll try sugessted steps but I doubt that would change something. I've done it I think twice and result was always the same: all or not all lamps was imediatelly (permanent) on after power back.
Anyway I'll let you know.

It's not firmware issue, it's of different production batch, old and new.

 

[Administrator]

I've done as you suggested and nothing changed. Apps won't remove wifi hub it just ignore "remove device" when try to remove the hub:

. I removed 4 LEDs, added them again, set to Auto mode, binded to Wifi hub and created group again. Power was cycled, wifi hub switched all 4 lamps imediatelly again in permanent on mode not auto.
I noticed that controlling lamps with group mode is completely randomness, they get random color and not all 4 are always controllable.
Summary:
1. Wifi hub is not removable from the app, once added stays forever.
2. Wifi hub switch binded lamps on only in permanent on mode totally ignore lamp auto configuration mode with scheduled on off timer.
3. Controlling group is not working as expected it sends random color data not as picked by color selector in the app, and is unable to controll all members in the group, just select random which one.
It's hopeless.

1. Delete Wifi Hub from Device list page not Tank page.
2. Bind 4 lights with Wifi Hub, create the control group, next set auto settings in the control group.

 

[Marico]

I removed wifi hub from device list page and I did other stuff as You described. Nothing changed, after power back lamps imediatelly switch on reagrdles of time settings. But now I can manage all 4 in one group so I can set them manually back to auto.

I totally switched off wifi hub and now all 4 lamps switch on themselves after power back, how it is possible?? I thought the hub did this as I wrote earlier but it seems lamps now switch on by themselves. Lamps never switch on lights after power back. What changed? I didn't updated their firmware, how can I get back the previous behavior: stay off after power back?

 

[Administrator]

Sometimes a sudden quick power outage doesn't lose memory setting with bluetooth connection.
You can wait for the release of Wifi Hub 2 Mate, it's more stable and solve the DST issue.