Vivid Mini Auto Scheduling Issue

[PAYAM]

Hi,

I have a Chihiros VIVID Mini, and i am using My Chihiros app on iOS.
Everything looks fine in manula mode, but when I set Auto mode for On-Off time, it won't work anymore.
By open the app and turn off/on Auto mode it is working, but it will not work for the next time unless you open the app and repeat the above.

iOS: 18.6 (Latest version)
Phone: 16 Promax
App version: 2.8.21 (latest version)
Device Firmware: 23 (Latest version)
Setting: Attached to the post

 

[Administrator]

It seems a memory lost issue.
Could be power outage.

Was there a sudden power outage?
Did you cut off the power?
Do you use a smart plug?

 

[PAYAM]

It seems a memory lost issue.
Could be power outage.

Was there a sudden power outage?
Did you cut off the power?
Do you use a smart plug?

because i am not at the home during working hours may there was power outage, but it is routine and daily issue and i don't think so every day i have power outage. Even with daily power outage it should not have such as this issue!

 

[PAYAM]

Dears,
Any update?

 

[Administrator]

because i am not at the home during working hours may there was power outage, but it is routine and daily issue and i don't think so every day i have power outage. Even with daily power outage it should not have such as this issue!

Yes a sudden power outage could cause this issue.
If there isn't daily power outage, check if you keep the power on always. No smart plug.