Trouble with CO₂ Regulator Pro with the App. Scheduling Limitations, Manual Control, and Device Recognitions

[VTank]

Dear Chihiros Support Team,

I'm experiencing a couple of issues with my CO₂ Regulator Pro and App:

1. Scheduling Limitations: The "My Chihiros" app restricts CO₂ scheduling between 5:00 AM and 11:00 PM. Is this intentional, or can I adjust CO₂ injection times outside this range?


2. Manual Control: Currently, I can only control the CO₂ regulator via the app's timer. Is there a manual on/off option available?


3. Device Recognition: The app identifies my CO₂ Regulator Pro as an older model. How can I resolve this to ensure proper functionality?



Your guidance would be greatly appreciated.

Best regards,

V

 

[Administrator]

1. Scheduling Limitations: Settings cannnot cross midnght.
2. Manual Control: Bluetooth connection has Manual/Auto/Customize control, no app control can only plug in/out the power.
3. Device Recognition: Devices with the ID prefix "DYCO2" will display as the old version CO2 Regulator. It's an display bug technicians will improve in the future app versions.