Trouble with CO₂ Regulator Pro with the App. Scheduling Limitations, Manual Control, and Device Recognitions

[VTank]

Dear Chihiros Support Team,

I'm experiencing a couple of issues with my CO₂ Regulator Pro and App:

1. Scheduling Limitations: The "My Chihiros" app restricts CO₂ scheduling between 5:00 AM and 11:00 PM. Is this intentional, or can I adjust CO₂ injection times outside this range?


2. Manual Control: Currently, I can only control the CO₂ regulator via the app's timer. Is there a manual on/off option available?


3. Device Recognition: The app identifies my CO₂ Regulator Pro as an older model. How can I resolve this to ensure proper functionality?



Your guidance would be greatly appreciated.

Best regards,

V

 

[Administrator]

1. Scheduling Limitations: Settings cannnot cross midnght.
2. Manual Control: Bluetooth connection has Manual/Auto/Customize control, no app control can only plug in/out the power.
3. Device Recognition: Devices with the ID prefix "DYCO2" will display as the old version CO2 Regulator. It's an display bug technicians will improve in the future app versions.

 

[Rob]

1. Scheduling Limitations: Settings cannnot cross midnght.
2. Manual Control: Bluetooth connection has Manual/Auto/Customize control, no app control can only plug in/out the power.
3. Device Recognition: Devices with the ID prefix "DYCO2" will display as the old version CO2 Regulator. It's an display bug technicians will improve in the future app versions.

Hi, do you think it may possible for your devs to make the clock usable even after midnight on a future update of the app ?
My tanks lights and CO2 only run at night, as we live by night and try to save on energy bills.
Even if it's not hard to configure around the midnight limit, its very annoying to have to do two programs (for me its 22h00 to 23h59 then 00 to 6h00) for this ^^
It could greatly improve the qualite of life on the app !

Kind regards,
Rob

 

[Administrator]

Hi, do you think it may possible for your devs to make the clock usable even after midnight on a future update of the app ?
My tanks lights and CO2 only run at night, as we live by night and try to save on energy bills.
Even if it's not hard to configure around the midnight limit, its very annoying to have to do two programs (for me its 22h00 to 23h59 then 00 to 6h00) for this ^^
It could greatly improve the qualite of life on the app !

Kind regards,
Rob

Thanks for your suggestion, our technicians are trying to improve.