Please, reset password

[AlexNovak]

Dear tech support,

I bought the light 2nd hand. Could you please reset PW for my new C II RGB?

DYNCRGPD2ECC596FXXX

Thank you in advance
Kind regards Alex

UPDATE: I reached the seller and he removed the light from his account, all good. Glad to have become the member of this community.
The light surpassed all my expectation with regard to quality and functionality! The next product from Chihiros for my big community tank is already en route .

Keep up the good work
Greetings Alex

 

[Administrator]

Ok, techncians said the device ID NO is not complete, if you wanna remove it, paste the ID NO again here, technicians will help to delete.

 

[AyahzFishes]

hi please help me reset the password as forgotten. Attached image details thank u

 

[Administrator]

hi please help me reset the password as forgotten. Attached image details thank u

View attachment 560

Technicians deleted the pw.