Chihiros Backlight - Help needed

Melot

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The mobile app ist working and connected. The app recommed an update for the backlight 60 x 45 cm.
The download starts and then everything freezes.

Any suggestions?
 
Dear Chihiros Support,

Same issue as mentioned above. MyChihiros app offers firmware update for LED Backlight White 60x45. Progress freezes at verifying state 1%.
App V2.7.8(566).
 

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Dear Chihiros Support,

Same issue as mentioned above. MyChihiros app offers firmware update for LED Backlight White 60x45. Progress freezes at verifying state 1%.
App V2.7.8(566).
Change a phone to update the firmware, if still cannot update there is a showing bug.
No firmware for the led background.
You can ignore the firmware update.