Hi everyone,
I’m using a Chihiros WRGB II with the My Chihiros app on iPhone.
I have a problem where I delete the automations/light programs in the app, but they keep coming back after closing the app, reopening it, and even after unpairing and pairing the lamp again.
I already tried:
My question is:
How can I permanently delete the automations from the lamp, or fully reset the device?
Is there a hidden factory reset, or a specific sequence I need to follow?
Unfortunately, Chihiros no longer offers password reset services. That’s really disappointing, considering what a high-priced, high-quality product it is.
Thanks a lot for any help, especially from support.
I’m using a Chihiros WRGB II with the My Chihiros app on iPhone.
I have a problem where I delete the automations/light programs in the app, but they keep coming back after closing the app, reopening it, and even after unpairing and pairing the lamp again.
I already tried:
- deleting the automations in the app
- removing the lamp from the app
- force-closing and reopening the app
- unplugging the lamp from power
- pairing it again from scratch
My question is:
How can I permanently delete the automations from the lamp, or fully reset the device?
Is there a hidden factory reset, or a specific sequence I need to follow?
Unfortunately, Chihiros no longer offers password reset services. That’s really disappointing, considering what a high-priced, high-quality product it is.
Thanks a lot for any help, especially from support.
