Recent content by Rudesindo

Good morning (from Brazil) I don't know what time it is there right now, or if anyone in support works on Saturdays. I apologize in advance for the inconvenience; the seller is waiting for my response to receive the money from the credit card company. Is this power supply genuine from Chihiros...

The power supply doesn't have the Chihiros Aquatic Studio logo; it's manufactured by GVE. It also doesn't have the screw-in cable holder to secure the power cables. The seller swears it's original, but I'm worried I received the wrong one.

Yes, just a second

I'll do it. Ty so much!

Hello, fellow aquarists! I received my Chihiros Universal WRGB today, and the power supply that came with it isn't from Chihiros Aquatic Studio, but the one in the photo. Was I scammed by the seller?

How do I install the Chihiros wrgb universal retractable legs? They don't come with screws to secure them through the holes, and both the black rods and the stainless steel legs are completely loose, with the risk of falling off. Does everything stay loose like this, or is there a way to secure...