Recent content by patrik

Why do technical specialists not consider the possibility of a malfunction of the lamp board itself with diodes, and all the emphasis is on the other components?

Hello! Added a video to the gallery without connecting a Bluetooth controller. The lamp is connected directly. The entire video was recorded using the original power supply that was included. The second power supply that was used to check the brightness of the diodes is not original. But its...

Hello! In my media album you can see how diodes behave. How the brightness changes when changing from 0 to 100. I added a video. What do the technicians say?

Hello! We used a different power adapter with the same characteristics. Nothing has changed. The brightness changes, but the glow continues to be very dim. What to do?

I examined the power supply connected to the network separately. The device showed that there is a voltage. 36 V. Connected the Bluetooth module. Also 36 V. It turns out that the malfunction is in the lamp itself?

Hello! You are an official representative and technical specialist of CHIHIROS AQUATIC STUDIO LIMITED. Please send a company report confirming the malfunction. A document that I can rely on when communicating with the seller for exchange. Thanks for understanding

Yes, there is an indicator. It shines steadily. There are no other lamps. Bought in March, in Russia, the Ozon store. Before such a dim glow began, the lamp could sometimes turn off for a few seconds or shine unstably - it blinked. What does it mean?

Please

Hello! With this connection, the glow does not get brighter.

Hello! I am sending the information. As you can see, when you manually change the brightness, its intensity practically does not change. How to solve it?

How can I return the luminaire to its previous brightness level?

No matter how many percent of the brightness is set in the application, visually it is a maximum of 10 percent.

The connection is working. The signal has appeared. But the brightness of the lamp does not give out as before. It shines by 5-10%. I used the nRF Connect app - the lamp sees. Please send it by e-mail patrik_rus@mail.ru video, instructions, NEWC2UPDAT file to restore the lamp to 100% working...

Hello! The Chihiros A II 801 Max LED lamp has ceased to be defined as a Bluetooth device. And if it is detected, it is not connected. It asks for a password, although the password was not set. Please help me.