Recent content by NunoSaraiva

I am sorry, I do not understand your reply: When you say "donot do anything otherwise it would be interrupted and need to manually update the firmware"- I did not do anything, it just failed when the app asked to update the first time! I have not received any more requests from the app to...

When you plug in the power supply, light didn't turn on and didn't flicker? - Correct, the light does not turn on or flicker I have resent the video for the email you mentioned here.

The green light on the power adapter turns on and stays on, but the light does not turn on. Just want to let you know again that the light was working perfectly (for a few minutes) until the app was updated and failed half way thought, then the light stopoed working and vanished from the app...

Again, I am sorry i used the other customer solution. But since this is a problem with your app (that has problems updating and lost connection with the device) and there was no other indication in your website regarding this matter except this one, i assumed that I could use the zip folder, I...

The light (A II Max 901 ) does not appear at all when I search for devices with the chihiros app. I have no devices entered on the app. (please see pictures bellow of my app) The C II (that i do NOT have) light is the only one I find when I search for devices on the app (see pictures). I assume...

Yes, I do NOT have a C II light. I only HAVE a A II Max 901 light. No other devices with names are found (only my TV, laptop. etc.).

Here is the scan of a BLE search app. Is there anything else you need? Thank you again for your help. I hope we can sort this out. Best regards

You are right, it does show a CII, but I have an A II Max. I tried to use the strategy here on the forum to fix the problem before you told me it was not appropriate for my case. I guess I must have changed the equipment name by using the zip folder you left here for Steph. I think that is why...

The size is 90-110. scanner page attached The login on the app is done via apple ID (email: nuno_s11@yahoo.com) thank you again for the help

Hi, Yes, I was setting up the light (AII Max LED (All MaX Series) for the first time and everything was working ok (app was finding the light device and controlling it), until the app started an update that failed half way through. After that, the app could not find the light, so I cannot...

Hi, I have the same problem with an AII Max LED (All MaX Series). I have an iphone and tried to follow your instructions but the nRF connect app looks different and I am not sure if the zip file you include here for Steph can be used by me as well. Also I cannot login to the app with my email...