Recent content by Kath

Working again, except for the fan, it won't connect etc. I have my lights back and tank profiles which is good - however, I think this experience has convinced me NOT PURCHASE Chihiros products again. If the app stops working, the equipment becomes unusable, which makes it a very expensive risk...

Can't login to the app and all my tank profiles have been deleted, connections to devices lost. The app has deleted all of my existing tank profiles. I have been using the app successfully for over three years, so this has resulted in the loss of multiple established profiles and all connection...

Hi Steve, I have the same issue. Troubleshooting steps I have already tried: • Reinstalled the app • Powered off all devices for 30 seconds • Restarted the app with and without WiFi enabled • Ensured GPS and location services are turned on • Restarted my Android Google Pixel phone multiple...