Recent content by clee

I tried Google Play store and no success. Do I have to uninstall the original app then install new app? Will it erase my previous settings

How do you update the version? I tried Samsung play store but it is still the original version

My app version is 1.8.34. I have a vivid and is working on the app. There is no metal around my fish tank , I have not changed anything to my aquarium since RGB pro. I have tried plug and unplug power supply. I have tried restarting the phone. Nothing seems to work. Please help.

Can you tell me what is the problem

Blue indicator light is stable

Tried to send photo of SN code of Bluetooth controller but keep saying too large file (3.14 MB).my new blue tooth controller SN:8835166638. My old one does not have show any SN code on the device

i have similar problem, a few of them only showed purple light now

my log in email is clivecmlee@yahoo.ca

i replaced both the power adapter and the bluetooth controller, power adaptor green indicator is on all the time. but app still can not find the device. I have also a vivid and no problem

i have the same problem and posted a thread, i got a new remote controller and it is still not working

i have WRGB pro 120, recently i could connect with the device as the app can not locate the device, i ordered a new remote controller but app still can locate my device what can i do next